Where’s the Music in Difficult Conversations?

Where’s the Music in Difficult Conversations?

Recently, I wrote about how no real good comes from conversations where everyone’s emotions are elevated. I likened it to two people doing a dance with their amygdala, the almond-shaped part of our brains that says things like: “Your hair is on fire! The roof is...
Are You a Tempered Radical?

Are You a Tempered Radical?

I’m pretty lit up these days after launching my first-ever LEAP program – Conflict Mastery for Collaborative Leaders. It’s been a dream of mine for years and it’s been through the nurturing of the dream, and the good energy of many people, that this dream is...
What’s in an I Statement Anyway?

What’s in an I Statement Anyway?

Many people have heard about “I statements.” As someone said to me recently: “It’s counseling 101.” Yet, I do see many people struggle with expressing I statements, or even having a common understanding of what they are. So, let’s start with the basics: what do we...