If you are a leader, manager or supervisor facing conflict at work, you’ve come to the right place! Did you know that studies on conflict in the workplace show that managers spend about 50% of their time dealing with conflict?
Welcome! If you’ve landed on this page, my hope is that you see yourself as a leader, someone who can have a positive impact in someone’s life and leave the world a better place.
My intention with this website is for you to find impactful information on conflict that can take you on a “journey” into the world of practical peace. As a mediator for almost 30 years, I’ve learned what works to resolve conflict.
What I know for sure is that conflict is resolvable. Are you surprised? There are key repeatable steps that lead to better outcomes, no question! I’ve learned these principles through experience as a conflict resolver, as a long-time faculty member at the Justice Institute’s Centre for Conflict Resolution and their Centre for Leadership as well as many other practical and scholarly experiences. I’ve learned from my own life, as we all have conflict.
Conflict will not go away. However, we can engage it and transform it. That is the magic. As developmental psychologist Robert Kegan has said: “Conflict is a challenge to our pretense of completeness.”
There’s a lot to learn about this beloved topic of conflict, and all of it holds the promise of better relationships, deeper connection and more innovation and creativity!